Alarms & Security Systems Manager

We currently have an exciting opportunity as an Alarms & Security Systems Manager working out of our Reading, This role is a great opportunity to join an ambitious Protective Security team with big plans for the future!

As the Alarms & Security Systems Manager, you will be responsible for our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to these remote sites through multi-face communications to CCTV, IDS, Electronic access control to Radio pad systems, ADSL line, etc.

What you will be doing as an Alarms & Security Systems Manager

The successful candidate will line manage the team of Alarm Operatives and engage, collaborate, and influence key internal and external stakeholders. Analysing and identifying operational issues, agreeing and implementing improvements to reduce false positives, which in turn should improve the effectiveness of the AMC response.

• Take responsibility for the AMC team, which runs 24/7, 365 days per year.
• Responsible for any projects related to the AMC or wider security team (e.g. the upgrade project), ensuring successful delivery.
• Responsible for Risk Management of the AMS with the ability to respond quickly to incidents.
• Deputise for senior members of the team and be part of the 'escalation rota'.
• Continuous Improvement of the AMC Operation and identify any operational/ process improvements.
• Responsible for the ID/access card requests for staff and contractors (printing, issuing and deletion) as per the TW policy.
• Hold key relationships with internal senior managers and external stakeholders. Specifically, collaborating with Operational Technology to agree and inform the strategic development of the IT Systems and security equipment.

The base location for this role will be Reading, on a Hybrid basis.

Hours of work are 36 hours a week, Monday to Friday.

What you should bring to the role

Experience Required:

• Experience of working in a regulated environment, ideally the water industry, i.e., utilities, government department, critical national infrastructure, etc.
• Expert in physical security and associated Security Systems. (protective security, intelligence, security management, or risk management)
• Have experience in the design and application of physical & personnel security measures.
• A strong leader with negotiation and people influencing skills. Ability to communicate at all levels, present to an audience and build strong relationships.
• Understanding of security regulations, laws, and industry standards. (e.g. SEMD, PSG, WUKSS, NPSA)
• Security Institute Diploma (level 5) in Security Management.
• Valid membership of Professional Security Body with active membership and evidence of CPD, e.g. The Security Institute (Syl) or The Association of Security Consultants. (ASC)
• Other recognised security qualifications, e.g. ASIS Physical Security Professional. (PSP)

The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting within this role.

GCS is acting as an Employment Agency in relation to this vacancy.