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Customer Communications Executive - B2C/Loyalty/Rewards

Project People
Posted 2 days ago, valid for 6 days
Location

Reading, Berkshire RG17LT, England

Salary

£32,000 - £38,400 per annum

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Contract type

Part Time

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Sonic Summary

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  • The Customer Communications Executive position is a 3-month contract based in Reading/Home, focusing on B2C loyalty and rewards marketing.
  • The role involves leading creative campaign development for a rewards app to engage current members and attract new users across various channels.
  • Candidates should have experience in B2C marketing or customer communications, along with strong writing and campaign delivery skills.
  • The position requires collaboration with cross-functional teams and a passion for data-driven marketing.
  • Salary details are not specified, but relevant experience is essential for this role.

Customer Communications Executive - B2C/Loyalty/Rewards

Contract - 3 months initial

Reading/Home

We're growing fast-and our Marketing team is looking for a creative, driven marketer to help shape standout loyalty communications.

As Customer Communications Executive you'll lead the creative development of campaigns for our rewards app-attracting new users and keeping current members engaged across channels like email, SMS, direct mail, and app.

You'll work closely with cross-functional teams to deliver campaigns that boost app downloads, drive offer redemptions, and enhance customer experience.

Responsibilities of the Customer Communications Executive, include:

  • Develop and deliver creative comms across multiple channels
  • Write clear briefs and manage asset creation
  • Use insights to drive engagement and optimise campaigns
  • Collaborate with internal stakeholders to align with brand and legal standards

The successful Customer Communications Executive will have:

  • Experience in B2C marketing or customer comms
  • Strong writing, briefing, and campaign delivery skills
  • Great stakeholder management and a creative mindset
  • Passion for data-driven marketing and customer engagement

To apply for the Customer Communications Executive please send your CV to (url removed)

Project People is acting as an Employment Business in relation to this vacancy.

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