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Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for Customer Support Representative to be Reading based out.
Job Title= Customer Support Representative Location = Reading Duration= 12 Months InitiallyIR35 Status: Inside
Role:
- Experience in a customer-facing role (mandatory)
- Experience with SaaS (Software as a Service) solutions is a plus (not mandatory).
- Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory)
- Strong communication and listening skills.
- Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space.
- Serve as Technical Customer Support professional dealing with technical matters related to SaaS fleet management.
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.
Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
