SonicJobs Logo
Login
Left arrow iconBack to search

Head of Technical Support (Smart Home Technology)

Ernest Gordon Recruitment Limited
Posted 6 days ago, valid for 18 days
Location

Reading, Berkshire RG7 4SW, England

Salary

£50,000 - £60,000 per year

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The Head of Technical Support position in Theale offers a salary between £50,000 and £60,000, along with training and paid international travel opportunities.
  • This role is ideal for a Technical Support Engineer or similar, with a strong interest in smart home technology and engineering.
  • The successful candidate will lead a technical support team, monitor KPIs, and provide coaching and mentorship to junior team members.
  • Candidates should have a background in technical support and a drive to enhance their career through extensive training and exposure to cutting-edge technology.
  • The role emphasizes progression and offers the chance to work with industry experts in a global leader within the smart home and connected devices sector.

Head of Technical Support (Smart Home Technology)

Theale

50,000 - 60,000 + Training + Paid International Travel + Progression

Are you a Technical Support Engineer or similar that is interested in working in a global business that is revolutionizing the smart home industry? Do you want to work with an exceptionally talented team that will invest heavily in your progression and training?

On offer is the chance to work with a global leader in the smart home and connected devices industry, With unparalleled training and progression at a global leader.

The company offer best in class training including optional all expenses travel to their HQ in Austria to meet the other offices, network and play with the products.

In this role, you will work with an already established team that can offer one on one training from industry experts, clear guidance on how to succeed and the ability to work with cutting edge technology.

The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to elevate their career and learn from the best.

THE ROLE:

  • Lead the technical support team
  • Monitor and track KPI's
  • Coach, train and mentor junior members of the team
  • Attend regular training to become a smart home expert


THE PERSON:

  • Have a keen interest in Tech or Engineering
  • Background in technical support


Keywords: Support Manager, Tech Support, KPI, Leader, IoT, Smart Home, Connected Devices,

Reference Number: BBBH23331

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.