- Process correct and timely salary payments across all allocated weekly and/or monthly payrolls, in accordance with service level agreements and specifications, following correct processes and agreed authorisation levels.
- Provide a specialist payroll support and advice service, including understanding the impact of events and actions on payslips and the ability to provide comprehensive and detailed payslip explanations.
- Processing of new starters, leavers, personal and job amendments, company sick pay and any other third party/ad-hoc payments and deductions where required.                               Â
- Attend regular team meetings/huddles in order to maintain an acceptable standard of service delivery.
- Ensure client payrolls are reconciled accurately and timely following set checks and balances, and management reporting is in line with client requirements
- House-keeping data storage and paperwork, in line with customer requirements, General Data Protection Regulations and internal audit/business controls.
- Carry out any other required administrative duties connected with the efficient delivery of payroll, including filing and scanning.
- Minimum of two years' payroll experience, preferably in a multi-payroll environment and processing high volume, weekly payrolls.
- Excellent communication skills, both oral and written, with a clear personal commitment to meeting end user requirements in order to deliver a high-quality service.
- Highly analytical and attentive, with the ability to solve problems.
- Professional outlook and personality, with excellent customer service skills and the ability to operate under pressurised situations.
- Flexible outlook and approach to workload and working hours, to accommodate fast moving payrolls and projects and ever evolving processes and changes to legislation.
- Ability to plan, prioritise and organise progress of payrolls, effectively scheduling work to fit in with deadlines, in order to maximise productivity.
- Working knowledge of Microsoft Office products (particularly Word and Excel) to a reasonable standard.