- CX Solution Architect Job Description with 15+ years experience
Responsibilities:
- Develop and implement CX strategies and solutions
- Collaborate with cross-functional team
- Design architecture and blueprints
- Conduct regular reviews and optimization
- Provide technical leadership
Skills:
- Proven experience in designing and implementing CX solutions.
- Excellent communication and stakeholder management skills.
- CRM Systems (Oracle Rightnow Service Cloud, OPA,CPQ )
- API Integrations