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Service Co-ordinator
Salary: £26,500 - £27,500
Hours: Mon to Fri hours 8.30- 5.00pm
Location: Reading
Duration: Temporary to Permanent (Immediate start)
What to know about this employer:
- A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth.
- A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture.
Purpose of the role:
- The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion.
Responsibilities:
- Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity.
- Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues.
- Maintain compliance and quality standards - Ensure all works meet company & safety requirements.
- Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets
Attributes:
- Experience within a similar customer focused reactive facilities/maintenance Installations environment
- Confident coordinating work with a strong understanding of geographical planning
- Experience of arranging and scheduling engineers/ contractors/Operatives
- Demonstrate a proven track record in delivering excellent customer service within an administration environment
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