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Customer Service & Supply Planner 6 Month FTC - Pharmaceuticals

Michael Page
Posted 3 days ago, valid for a day
Location

Reading, Berkshire RG17LT, England

Salary

£30,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • This role oversees supply chain operations and customer service processes for a global pharmaceutical company based in Reading.
  • The successful candidate should have proven experience in a similar role and be available for an ASAP start.
  • Key responsibilities include processing customer orders, managing stock control, and ensuring GDP compliance.
  • The position offers a salary of up to c.40,000 and includes hybrid working with 2 days per week onsite.
  • This is a 6-month fixed-term contract with a focus on operational excellence and customer satisfaction.

This role will oversee supply chain operations and ensure smooth customer service processes. Our client is a global pharmaceutical company based in Reading and requires someone who is customer focused and can hit the ground running.

Client Details

Our client is a well-established pharmaceutical company. They specialise in delivering high-quality products to a broad customer base. The business is recognised for its commitment to operational excellence and customer satisfaction.

Description

Key responsibilities include:

  • Process customer orders, returns, invoices, and handle general enquiries.
  • Support administration for distributors and wholesalers in the UK and Ireland.
  • Assist with stock control, reconciliation, and compliance checks.
  • Coordinate deliveries from overseas and liaise with logistics and quality teams.
  • Ensure GDP compliance, including involvement in product recalls.
  • Set up new customers and maintain accurate system data.
  • Provide support during colleague absences and help resolve stock issues.

Profile

The successful candidate would have:

  • Proven experience in a similar role and be available for an ASAP start.
  • Strong customer focus with a proactive and solution-oriented mindset.
  • Highly organised with the ability to prioritise tasks effectively.
  • Reliable, efficient, and detail-oriented.
  • Excellent communication skills and a collaborative team player.
  • Flexible, helpful, and professional attitude.
  • Committed to compliance with medical product regulations.

Job Offer

On offer to the candidate:

  • Up to c.40,000.
  • Hybrid working from Reading office (2 days pw onsite).
  • ASAP start - 6 month FTC.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.