Account Executive, EMEA - Temporary

The Account Executive, EMEA - Temporary, will manage customer accounts and ensure excellent service delivery within the Leisure, Travel & Tourism industry. Based in Reading, this role requires a detail-oriented individual with strong organisational skills to support client needs effectively.

Client Details

The Account Executive, EMEA, Reading: This role is with a medium-sized company within the Leisure, Travel & Tourism sector, known for its dedication to providing high-quality customer service. The organisation operates within a collaborative and professional environment, offering excellent opportunities for growth.

Description

The Account Executive, EMEA

• Manage and maintain customer accounts within the EMEA region, ensuring client satisfaction and retention.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.
• Support sales and operational teams to achieve business objectives and targets.
• Prepare and deliver detailed reports on account performance and customer feedback.
• Collaborate with internal teams to improve service offerings and ensure seamless operations.
• Identify opportunities for account growth and propose strategic solutions to clients.
• Maintain accurate records of client interactions and account updates in company systems.
• Contribute to the continuous improvement of processes and customer satisfaction initiatives.

Profile

A successful Account Executive, EMEA - Temporary, should have:

• Happy committing for a 12 -15 month temporary role
• Ideally experience in the Leisure, Travel & Tourism industry or a related field.
• Strong organisational and time-management skills to handle multiple accounts effectively.
• Excellent communication and interpersonal skills to build relationships with clients and colleagues.
• Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.
• A proactive approach to problem-solving and a commitment to delivering high-quality service.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.

You are most likely going to need to drive to this location as public transport is not close.

Job Offer

• Competitive salary ranging from 28,000 to 35,000, depending on experience.
• Opportunity to work with a reputable organisation in the Leisure, Travel & Tourism industry.
• Professional work environment based outside Reading.
• Potential for career development and growth within the company.