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- REMOTE WORKING, with 2 days day a week in the Reading office and attendance to monthly meetings in the office
- Credit and Criminal checks before commencing employment
- Based in central Reading but some remote working available. Although you will need to live a commutable distance to Reading - no parking
Our Reading based client is currently recruiting for a Scam Administrator to join their team. Its initially a temporary role for up to 3 months.
The role will focus solely on the administration of our clients Pension Scams Identification service in an exciting period of growth. This role may suit a recent graduate who is seeking some admin experience, or an experienced pensions administrator or a candidate with good admin skills and an eye for detail.
The Role
- Providing Lead Support on Scams Identification administration within a growing team
- Training of other team members
- Producing/Auditing reports for client teams/Trustees
- Auditing Scams calls conducted by other team members
- Dealing confidently with members by phone, email or letter
- Ensuring that member cases are dealt with in accordance with strict deadlines > Overseeing production of monthly billing information
- Collation of data for Management Information (MI) and production of MI reports
- Reviewing and updating of Processes in line with industry changes
- Implementation of new Clients
- Project work as directed by Team Leader or Manager
- Liaison with Customers, Clients, Scheme Actuary, Consultants, Providers and third parties
The Person
- Experience in admin or pensions administration
- Inquisitive with strong interpretation skills
- Ideally, be educated to A-level standard
- Be able to demonstrate ownership, responsibility and accountability for self
- Good telephone manner
- Be organised, methodical and logical in approach to tasks
- Be able to develop and implement own processes to manage high volumes of work
- Have good leadership skills, the ability to manage own workload as well as assisting the team
- Be proactive, having drive and commitment
- Be able to work on own initiative
- Be able to communicate effectively
- Have the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, Word
