Pension Administrator

• REMOTE WORKING, with 2 days day a week in the Reading office and attendance to monthly meetings in the office
• Credit and Criminal checks before commencing employment
• Based in central Reading but some remote working available. Although you will need to live a commutable distance to Reading - no parking

Our Reading based client is currently recruiting for a Scam Administrator to join their team. Its initially a temporary role for up to 3 months.

The role will focus solely on the administration of our clients Pension Scams Identification service in an exciting period of growth. This role may suit a recent graduate who is seeking some admin experience, or an experienced pensions administrator or a candidate with good admin skills and an eye for detail.

The Role

• Providing Lead Support on Scams Identification administration within a growing team
• Training of other team members
• Producing/Auditing reports for client teams/Trustees
• Auditing Scams calls conducted by other team members
• Dealing confidently with members by phone, email or letter
• Ensuring that member cases are dealt with in accordance with strict deadlines > Overseeing production of monthly billing information
• Collation of data for Management Information (MI) and production of MI reports
• Reviewing and updating of Processes in line with industry changes
• Implementation of new Clients
• Project work as directed by Team Leader or Manager
• Liaison with Customers, Clients, Scheme Actuary, Consultants, Providers and third parties

The Person

• Experience in admin or pensions administration
• Inquisitive with strong interpretation skills
• Ideally, be educated to A-level standard
• Be able to demonstrate ownership, responsibility and accountability for self
• Good telephone manner
• Be organised, methodical and logical in approach to tasks
• Be able to develop and implement own processes to manage high volumes of work
• Have good leadership skills, the ability to manage own workload as well as assisting the team
• Be proactive, having drive and commitment
• Be able to work on own initiative
• Be able to communicate effectively
• Have the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, Word