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Infrastructure Support Specialist
- Annual Salary: 55,000-60,000
- Location: Remote
- Job Type: Perm - Fulltime
We are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement.
Day-to-day of the role:
- Support and maintain the infrastructure around the Azure-based Pension Administration system.
- Monitor server performance, ensure all servers are patched, and conduct monthly patching.
- Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring.
- Keep the CMDB database up-to-date and manage the capacity planning spreadsheet.
- Ensure robust data backup processes are in place and monitor certificate expiry and updates.
- Support business-critical applications and manage networking components including SD-WAN, switches, routers, and firewalls.
- Design, support, and monitor the Azure environment, including Office 365, SharePoint Online, and other cloud services.
- Manage mail flow, DRaaS, and BaaS with third-party services and ensure compliance with data protection and recovery tests.
- Scripting tasks using PowerShell/Terraform to automate and enhance system processes.
Required Skills & Qualifications:
- Strong experience with SQL databases and Microsoft Windows environments.
- Proficiency in virtualisation with Hyper-V and a solid understanding of Azure, Office 365, and Intune.
- Experience with authentication protocols and a strong foundation in network and system security.
- Excellent problem-solving skills, with the ability to think on your feet and provide innovative solutions.
- Good communication skills, well-presented, and a team-oriented approach.
- A passion for technology and a desire to grow into a mature infrastructure role.
- Availability for on-call duties as part of a team rota and flexibility for out-of-hours work for regular maintenance.
Desirable:
- IT qualifications such as National Diploma, HND, degree in IT, or certifications like Azure, MCP/MCSA/MCSE, or CCNA.
- Experience with Active Directory, DNS, DHCP, and certificate management.
- Familiarity with backup technologies, virtual machine management, and maintaining server hardware.
If you are interested in this position, please apply online or for more information please contact me on
