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Hire Desk Controller
Reading
£28,000 - £30,000 per year
NEOS Engineering are partnered with a leading plant and tool hire company seeking a Hire Desk Controller for their Reading depot. This role is key to supporting the company’s growth, managing hire operations, and delivering top-tier customer service to strengthen market presence.
The Job:
As a Hire Desk Controller, you’ll manage the hire desk, oversee contracts and logistics, and work with customers and internal teams to ensure efficient operations and excellent service delivery.
Main Responsibilities:
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Manage depot hire operations to meet service standards professionally.
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Monitor local hire fleet stock and optimize supply with internal teams.
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Handle new hire contracts, off-hires, and general enquiries.
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Support logistics for efficient transport operations.
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Identify and pursue new business opportunities to drive sales growth.
What You Need:
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Proven experience in hire operations or a similar role.
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Strong organisational and communication skills.
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Ability to build client relationships and work independently.
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Negotiation and time management skills.
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Knowledge of construction or plant/tool hire industry (desirable).
Benefits:
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Loyalty and quarterly bonus schemes
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Company pension
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28 days holiday (including Bank Holidays)
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Employee discounts, Perk Box, birthday gift
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Free parking
This is a great opportunity for a motivated, customer-focused individual to excel in a dynamic role within the plant and tool hire industry. Apply to find out more!
