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You must be fully eligible to work in the UK and be able to travel into office to apply for this role
Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security.
This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech support.
Key Responsibilities:
- Ensure the availability of Windows Server and AD environments
- Set up and maintain new hardware and software.
- Monitor and maintain Microsoft SQL Server databases
- Adhere to security policies and standards to maintain system and equipment security.
- Lead on migrations of on-prem domains to Microsoft Azure
- Create and maintain technical support processes, user manuals, and documentation.
- Support IT projects as required.
The successful candidate will have experience of some of the following. The below list isn’t exhaustive, it’s more to provide an idea. If you’re meeting a handful of the required points, we’d still encourage you to apply:
- Experience within a similar role
- Strong problem-solving skills with experience in fault-finding.
- Proficient in Windows Server environments
- Experience leading migrations to Azure
- Working knowledge of network infrastructure
- Skilled in installing, configuring, and troubleshooting desktop environments.
If you are interested in this role, please apply ASAP!
