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Technical Support Officer

Opus People Solutions Ltd
Posted a day ago, valid for 17 days
Location

Redditch, Worcestershire B97 4BH, England

Salary

£14.84 per hour

Contract type

Part Time

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Sonic Summary

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  • The Redditch Borough Council is seeking a Technical Support Officer for a 3-month contract based in Crossgate House, Redditch, with an hourly rate of £14.84.
  • The position requires the candidate to provide administrative and customer support to various Housing Property Service teams, focusing on compliance and scheduling inspections.
  • The role involves managing electrical compliance tasks, including scheduling inspections, raising jobs, and maintaining relevant documentation.
  • Candidates should have strong administrative skills and be proficient in IT, with prior experience in facilities management, construction, or property being advantageous.
  • This position is office-based and requires a commitment to working Monday to Friday from 9 AM to 5 PM, with no specific year of experience mentioned but relevant experience preferred.

Technical Support Officer

Hourly rate: 14.84

Location: Crossgate House Redditch B98 7SN- office based only

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities:

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

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