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Part Time Call Centre Advisor

Part Time Call Centre Advisor

Pertemps Redditch Commercial

Posted a day ago, valid for 11 days

Redditch, Worcestershire B97 5LN

Full Time

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Sonic Summary

The position is for a Part Time Call Centre Advisor/Telemarketer at a rapidly expanding company in Redditch, focusing on people development and rewarding talent.
Candidates should have experience in telemarketing and customer service, with a requirement of at least 1 year of relevant experience.
The role involves generating high-quality appointments for sales advisors using warm leads and requires effective communication skills.
The working hours are Monday to Friday from 9:30 AM to 2:00 PM, with additional Saturday shifts, totaling around 24 to 25.5 hours per week.
The salary for this position is competitive and will be discussed during the application process.

I am currently working with a rapidly expanding company based in Redditch. This is an exciting Part Time Call Centre opportunity to join a Telemarketing team within an organisation that focuses on people development and rewarding talent. You will be using warm leads to call customers to book visits for Field Sales Advisors.

Monday to Friday 9.30-2.00 every other Saturday 9-5 with a day off in week (24 hours a week)
Monday to Thursday 9.30-2.00 Friday off and every Saturday 9-5 (25.5 hours a week )

The purpose of this role is to generate high quality appointments for the company sales advisors in line with the company’s budget.Part Time Call Centre Advisor/ Telemarketer duties include:

Generate high quality appointments for sales advisors
Maximise conversion rates from lead to appointment.
Ensure lead details and appointments are logged accurately
Ensure brochures are sent in a timely fashion.
Meet Key Performance Indicator targets, as cascaded by the Call Centre Manager.

Part Time Call Centre/ Telemarketer key skills:

Identifying customer needs through effective questioning techniques.
Using objection handling & closing techniques.
Demonstrating excellent company & product knowledge.
Effectively managing call-backs.
Experienced in accurate data entry & the use of computer systems.
Excellent Customer Service skills.

If you feel that your skills and experience meet the required specification, and this is the position you have been looking for then please call Michelle Laight on or alternatively click with your updated CV and I will be in touch soon

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