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They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.
Salary - 30-35k per annum.
Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.
Benefits include, private medical insurance, employee discounts, staff social events, free parking.
The main responsibility of the role is to carry out effective account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical background with experience of CAD software and great communications skills.
Responsibilities and duties are as follows;
- Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
- Understanding of client requirements, applications and technical support.
- Preparation detailed quotations based on client specifications and project scope.
- Ensure quotations are in line with company pricing structure.
- Monitoring account performance and to identify the opportunities for growth.
- Follow up support on quotations.
- Create and modify CAD technical drawings.
- Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.
Experience and qualifications for the role are as follows;
- Proven experience in technical account management, sales engineering or a similar role.
- Basic CAD expertise.
- Proficient in Microsoft Office.
- Strong interpersonal / communications skills.
- Pro-active approach and good problem solver.
- Ant experience of ERP/CRM systems will be advantageous.
The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.
Please apply now to be considered for the vacancy!
