- Achieve and exceed financial, SLA, and KPI targets individually and as part of a team.
- Attract and source quality candidates through inclusive and innovative methods.
- Understand client requirements and deliver tailored recruitment strategies.
- Build enduring relationships with stakeholders at all stages of the recruitment cycle.
- Ensure full compliance with legal and ethical recruitment standards.
- Support onboarding, performance, and wellbeing of placed candidates.
- Regularly review service effectiveness and seek continuous improvement opportunities.
- Understanding of the recruitment cycle and best practice.
- Knowledge of KPIs and performance metrics in recruitment.
- Experience in a customer-facing role.
- Excellent verbal and written communication.
- Ability to manage and build relationships at all levels.
- Understanding of diversity, equality, and inclusion principles.
- Previous experience in recruitment or a sales environment.
- Familiarity with employment legislation and compliance.
- Strong negotiation skills and commercial insight.
- Strong communicator and influencer
- Results-driven and proactive
- Tenacious, resilient, and self-motivated
- Flexible and adaptable to change
- Highly organized with attention to detail
- Commercially aware with a consultative mindset
- Build long-term stakeholder relationships and meet service goals.
- Take initiative, work independently, and contribute to team success.
- Remain engaged, strategic, and focused on continuous improvement.
- Demonstrate inclusive behaviours and minimize bias across all processes.