I am excited to connect with a proactive and detail-oriented Credit Controller ready to make a significant impact in a fast-paced, global finance team. This is a fantastic part-time opportunity to join a leading international events company on a permanent basis. Based in Redhill, this role requires availability for 2-3 days per week and offers the chance to work with a dynamic team, ensuring financial efficiency across a diverse portfolio of clients. The role is offered at £30,000 FTE (pro rata based on working days) with a 10% annual bonus (pro rata).

Your Role: As a Credit Controller, you will play a pivotal role in maximising cash flow and minimising bad debts for a range of international clients within our finance department. This position suits a driven individual who excels in a high-pressure environment, thrives on proactive debt collection, and is passionate about maintaining strong financial operations in a global events setting.

Responsibilities:

Actively pursue payments through telephone calls, emails, and letters to ensure clients adhere to pre-event payment policies.
Maintain accurate records of customer communications in the finance system's Credit and Collections module for potential queries or legal actions.
Investigate and resolve account queries efficiently to minimise the risk of bad debts.
Respond promptly to internal and external queries, escalating where necessary to ensure timely resolution.
Collaborate with internal stakeholders and external clients, occasionally travelling to offices or international events to support debt collection and communication.
Work flexible international hours during event lead-up periods to maximise debt collection efforts.
Ensure compliance with company financial policies and contribute to the overall efficiency of the finance team.

Requirements:

At least 1 year of experience in a finance department, ideally with exposure to international payments or the events industry.
Deep knowledge of finance systems, with experience in Salesforce and Financial Force software being highly desirable.
Strong computer literacy, including proficiency in Microsoft Excel and Word for financial tracking and reporting.
Exceptional organisational and time-management skills, capable of prioritising tasks and meeting tight deadlines in a fast-paced environment.
Excellent communication and multitasking abilities, with confidence in managing relationships with internal teams and external clients.
A proactive, customer-focused mindset with a strong work ethic and a desire to learn and embrace best practices.
Willingness to travel occasionally to other offices or international events as required.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.