Senior Site Reliability Engineer

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!

We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.

Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.

We are currently recruiting for a Senior Site Reliability Engineer to join our Tech Enable team.

As a Lead Engineer for Site Reliability, you must demonstrate various skills to effectively lead and engage in SRE practices. The successful candidate will act as a point of escalation for critical issues, applying technical expertise to promptly address complex problems in collaboration with additional teams.

What you’ll do:

• Serve as the SRE Lead's backup, assuming leadership duties when necessary to maintain the continuity and efficiency of SRE operations.
• Provide day-to-day guidance, support, and informed decision-making for the team, maintaining stability and direction.
• Serve as a subject matter expert, shaping technical direction, leading initiatives, and mentoring colleagues to build team capability.
• Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice.
• Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage.
• Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance.
• Collaborate with development squads to embed monitoring, reliability, and scalability best practices within the development lifecycle.
• Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns.
• Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams.
• Participate in out-of-hours on-call or standby duties when required.

What we’d love you to bring:

• Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc)
• Monitoring / alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace)
• SME on monitoring best practices for a variety of different platforms and technologies
• Docker and Kubernetes
• Git/Gitlab
• Jenkins / CI/CD/ArgoCD
• Jira and Confluence
• Scripting or coding with shell/bash/python
• Terraform
• Able to assist in troubleshooting complex issues involving multiple platforms and technologies
• Using agile principles and ways of working
• Familiarity with best practice for cloud hosted architectures and solutions
• The ability to manage and track multiple workstreams simultaneously

What’s in it for you?:

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Company funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
• We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
• Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
• We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
• And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.