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A tremendous opportunity for a hands on, customer facing and passionate Food and Beverage Professional, taking on the leadership of this service to build on our success in delivering a quality and high value for money experience.
This full-time role is based around an average 40 hours per week structured to the seasonal peaks that are a natural part of Golf Club operations.
The role requires the leadership of the entire F&B team and will oversee all aspects of food and beverage operations, ensuring smooth service, high quality, and profitability, while also managing staff and maintaining a positive member and guest experience.
Key Responsibilities:
Operations Management:
- Oversee daily operations of all food and beverage outlets.
- Ensure efficient and timely service, maintaining high standards of food quality and presentation.
- Manage inventory, ordering, and stock control to minimize waste and ensure availability.
- Collaborate with the Senior Supervisor to develop and implement menus, ensuring they meet member and guest expectations and are profitable.
- Reviewing and managing suppliers and contractors value and quality.
- Maintain cleanliness and hygiene standards in all food and beverage areas.
- Hire, train, develop and manage food and beverage staff, including bar staff, servers, and kitchen staff.
- Schedule staff, manage wages and costs, and ensure compliance with labour laws.
- Provide ongoing training and development opportunities to improve staff skills and performance.
- Motivate and engage staff to create a positive and productive work environment.
- Maximise use of the EPOS to record and monitor sales, costs, and profitability of food and beverage operations.
- Develop and implement strategies to increase revenue and reduce costs.
- Prepare budgets and forecasts and track actual performance against targets.
- Ensure compliance with all financial regulations and procedures.
Member and Guest Experience:
- Ensure a warm and welcoming atmosphere for all guests.
- Address any complaints and concerns promptly and professionally.
- Promote the food and beverage offerings to members and visitors.
- Collaborate with other departments (e.g., golf operations, committees) to ensure a seamless member and guest experience.
Other Duties:
- Maintain compliance with health and safety regulations.
- Stay up-to-date on industry trends and best practices.
- Lead delivery of special events and functions, as needed
- Proven experience in a management capacity in a similar role (such as Food & Beverage Manager, Assistant Food & Beverage Manager or Restaurant Manager or Publican)
- Strong leadership
- Personal License Holder (desirable)
- Experience of recruiting, training and developing staff
- Experience of budgeting and cost control
- High standard of personal presentation
- Meticulous eye for detail and exceptional planning and organisational skills
- Excellent communication, influencing and interpersonal skills with a confident and outgoing personality
- Ability to interact with people at all levels
- Passion for delivering exceptional service standards and able to deal with feedback in a positive and pro-active manner
- Ability to multitask and work in a busy, fast paced and occasionally challenging environment
- Positive and flexible approach to work (Weekend and evening work will be required)
- Ability to take initiative and a practical approach to problem solving
- Full UK Driving License
- Experience of managing teams of 5 or more staff
- Understanding of Social Media
Benefits
- £30,000 basic annual salary plus very achievable and unlimited performance bonus based on annual net profit result
- Contributory pension scheme
To apply, send a covering letter and CV, clearly stating your relevant experience for the role.
