Customer Service Assistant

Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

Posted 3 days ago, valid for 5 days

Rickmansworth, Hertfordshire WD3 4HF, England

Part Time

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Sonic Summary

The company is a progressive organization known for its family-oriented culture and commitment to excellence.
The role is for an urgent temporary customer service position located near Rickmansworth, and candidates must be car drivers to access the location.
Applicants should have experience as a customer service assistant and be available to start immediately, ideally at 7:30 AM or 8:30 AM.
Duties include managing high call volumes, answering queries, and using information systems to input accurate data, with full training provided.
The position is temporary but may extend, and candidates must have good communication skills and knowledge of MS Office.

The CompanyEstablished, Progressive and Forward Thinking organisation that have a reputation of excellence

A very family orientated culture, supportive and inclusive

THE LOCATION: Near to Rickmansworth (Must be a car driver to get to this location)The Role:customer service - urgent temporary position with immediate start - ideally be able to start 7.30am or 8.30am.Full Training will be provided , would require an experienced customer service assistant looking to work in a busy role.

Duties will include :

Use Information systems to effectively capture and input accurate data, ensuring time-lines are met
Answer initial queries and escalate to relevant area of the organisation if required
Manage high call volumes inbound /outbound

* Good communicator - ability to build relationships and deal with incoming/outgoing calls

* Good knowledge of MS Office

In addition

* MUST be a car driver to be able to get to this location

* MUST be available immediately and commit to a temporary role - which may extend

* Must be available to start working ASAP

Please note: If you respond to this advertisement and you do not hear back from us within 5 working days you will unfortunately have been unsuccessful on this occasion

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