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Inbound Customer Service Coordinator temporary to permanent

Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Posted 15 hours ago, valid for 25 days
Location

Rickmansworth, Hertfordshire WD3 4HF, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The company is a progressive and family-oriented organization located near Rickmansworth, requiring candidates to be car drivers for accessibility.
  • The role involves customer service responsibilities, including managing high call volumes and using information systems for accurate data entry.
  • Candidates should possess good communication skills to build relationships and handle both inbound and outbound calls effectively.
  • The position requires immediate availability and a commitment to a temporary role that may extend, with a preference for those who can start as early as 7:30 AM.
  • While the job posting does not specify a salary, it emphasizes the need for candidates to have relevant experience in customer service.

The CompanyEstablished, Progressive and Forward Thinking organisation that have a reputation of excellence

A very family orientated culture, supportive and inclusive

THE LOCATION: Near to Rickmansworth (Must be a car driver to get to this location)The Role:customer service - ideally be able to start 7.30am

customer service assistant looking to work in a busy role.

Duties will include :

  • Use Information systems to effectively capture and input accurate data, ensuring time-lines are met
  • Answer initial queries and escalate to relevant area of the organisation if required
  • Manage high call volumes inbound /outbound

* Good communicator - ability to build relationships and deal with incoming/outgoing calls

* Good knowledge of MS Office

In addition

* MUST be a car driver to be able to get to this location

* MUST be available immediately and commit to a temporary role - which may extend

* Must be available to start working ASAP

Please note: If you respond to this advertisement and you do not hear back from us within 5 working days you will unfortunately have been unsuccessful on this occasion

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.