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Administration and Amazon Operations Coordinator
Location: Ringwood
Working Hours: Monday - Friday office hours, 8.50 am - 4.50 pm
Contract Type: Full-time, Permanent
Salary and Benefits:
- Salary of circa £30,000 per annum
- 25 days holiday + bank holidays
- Career development and learning opportunities
- Free onsite parking
Dovetail Recruitment are delighted to be working with a successful and growing international business based in Ringwood. Due to continued growth, they are now looking for an Administration and Amazon Operations Coordinator tojoin their friendly and fast-paced team.
This varied and exciting role will see you act as the central coordination point for a global sales team, supporting key functions such as Amazon operations, showroom and sample management, account set-up, forecasting, and events support. The ideal candidate will be confident, organised, and detail-oriented, with experience using Amazon systems, Excel, and ERP platforms.
Duties and Responsibilities of the Administration and Amazon Operations Coordinator:
Sales Team Support
- Central point of contact for a global sales team based across the UK and internationally
- Day-to-day coordination of administrative and customer-facing tasks
- Manage and process sales support documentation efficiently
Sample & Showroom Management
- Oversee sample requests from sales and marketing teams
- Maintain stock accountability for samples
- Manage showroom presentation and scheduling
- Maintain organisation and tracking within the stockroom
Customer & Product Support
- Coordinate and update customer workbooks and account overviews
- Support setup of new accounts and products, including regulatory and compliance forms
- Process warranty claims
Pricing & Forecasting
- Create and maintain customer price lists in collaboration with Operations and Brand teams
- Update sales forecasts and support efforts to minimise stockouts
Event & Sales Meeting Support
- Manage stock and logistics for trade shows and events
- Book travel and accommodation for the sales team as needed
- Record sales meeting minutes and track actions
Amazon Operations Support
- Manage Amazon order processing and stock monitoring
- Respond to customer queries promptly
- Support listing creation, keyword research, and content optimisation
- Track reviews and flag product or listing issues
- Assist in PPC performance monitoring and reporting
Content & Data Accuracy
- Regularly review and update online retailer specifications and product content
- Ensure latest product assets are available and accurate
Minimum Knowledge and Experience Required:
- Previous experience in a varied sales support or sales administration role
- Strong knowledge of Amazon systems and eCommerce platforms
- Proficient in Microsoft Excel
- Excellent communication and organisational skills
- Confident, proactive, and able to manage multiple priorities
- Comfortable in a fast-paced, international business environment
This Administration and Amazon Operations Coordinator Job in Ringwood would suit someone with a solid background in sales administration, account coordination, or eCommerce support, who is looking for a role with real variety and opportunity to grow.
If you are interested in this Administration and Amazon Operations Coordinator in Ringwood, please click on Apply Now; alternatively, for more information, give us a call and ask for Suzi, she will talk you through the role in more depth.
