Internal Sales Account Manager

Internal Sales Account Manager

£27,000 basic + quarterly commission (OTE £31,000+)Rochdale | Office-based

A market-leading, long-established textiles group with multiple UK sites is seeking a driven Internal Sales Account Manager to join its high-performing sales team at their Rochdale head office.

This is a full-time, office-based role working Monday to Friday, 8:45am–5:15pm, with the added benefit of a 4pm finish every other Friday.

THE ROLE

Reporting to the Internal Sales Manager, you will be responsible for managing and growing a portfolio of existing customer accounts, whilst providing support to the external sales team. The role is centred around excellent relationship management and service delivery, with a strong commercial focus.

Key responsibilities:

• Proactively contact existing customers to maximise sales opportunities
• Understand customer needs, recommend suitable products, and up-sell where appropriate
• Build long-term relationships to encourage repeat and regular business
• Keep up to date with new product launches, promotions, and company initiatives
• Support Area Sales Managers with business development activities
• Liaise with internal departments and external carriers to ensure seamless customer service

THE PERSON

We are looking for someone with a genuine passion for sales and customer care. Previous experience in a similar internal sales or account management role is advantageous, but not essential as full training will be provided.

You will need:

• Excellent communication and interpersonal skills
• The ability to build rapport and trust with customers
• A proactive, positive, and enthusiastic attitude
• Confidence in negotiating and identifying up-selling opportunities

This role would suit someone self-motivated, ambitious and keen to grow their career within a successful and expanding organisation.

THE BENEFITS

• Quarterly commission structure
• 25 days’ annual leave + bank holidays (increasing to 27 days)
• Company pension
• Modern offices and secure onsite parking
• Regular staff socials and team-building events
• Early finish every other Friday

Please note – applicants must have the right to work in the UK as sponsorship is not available.