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Service Manager

Manchester Staff Ltd
Posted 2 days ago, valid for 3 days
Location

Rochdale, Lancashire OL12 0BJ

Salary

£50,000 - £55,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Technical Service and Training Manager in Rochdale, offering a salary of £50,000 - £55,000 per annum along with a company van and an annual bonus.
  • The role requires a minimum of 5 years of experience as a service engineer, particularly in the construction machinery sector.
  • Key responsibilities include delivering technical training to dealer engineers and overseeing a team of two service engineers.
  • Strong leadership, communication skills, and prior experience in a training manager role are essential for success in this position.
  • The company is a well-established manufacturer with a supportive work environment and a focus on employee retention, making it an attractive opportunity.

Location: Rochdale

Position Type: Permanent, Full-Time

Salary: £50,000 - £55,000 per annum plus company van and annual bonus

About the Role:

Are you an experienced Service Engineer with a passion for training and development? My client, a leading manufacturer of construction machinery, is seeking a Technical Service and Training Manager to join their team in Rochdale. In this role, you will be responsible for delivering technical training to dealer engineers and providing service-related technical support. You will also be tasked with creating and administering a comprehensive training program for all company engineers in the UK.

Key Responsibilities:

As the Technical Service and Training Manager, you will oversee a team of two service engineers, providing guidance and support to ensure they are equipped with the necessary skills and knowledge. Your primary responsibility will be to develop and deliver training programs, including presentations to classes of up to 10 engineers. You will also be responsible for addressing service-related technical issues and providing support to dealer engineers.

Required Skills and Qualifications:

  • Experience: 5+ years of experience as a service engineer, with a focus on construction machinery.
  • Leadership and Communication: Strong leadership and communication skills are essential for this role.
  • Training Experience: Proven work experience as a training manager or in a similar role.

Desired Skills and Experience:

  • Competitor Experience: Experience with competitors in heavy machinery engineering is preferable
  • Industry Knowledge: Familiarity with small construction excavators is preferred.
  • Technical Knowledge: Understanding of hydraulics and electrical schematics is desirable.

Additional Information:

  • Travel: This role requires up to 3 weeks of international travel per year, including trips to the USA and Germany.
  • Working Hours: Standard working hours are 8 AM to 5 PM, Monday to Friday.
  • Benefits: In addition to a competitive salary, this role offers a company van and an annual bonus of approximately one month's salary.

About the Company:

My client is a well-established manufacturer of construction machinery, known for their high staff retention rates and supportive work environment. Most employees have been with the company for 10-25 years, reflecting the company's commitment to their staff. This is an excellent opportunity to join a caring and kind team in a role that offers both technical and training responsibilities.

How to Apply:

If you are an experienced Service Engineer with a passion for training and development, and you meet the requirements outlined above, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.