Location: Rochdale
Salary: CIRCA 26,000
Benefits: Bonus Scheme, Flextime
Main duties:
- Manage a portfolio of customer accounts and ensure timely collection of outstanding balances
- Build and maintain positive working relationships with clients to resolve payment queries efficiently
- Proactively chase overdue payments through regular communication
- Monitor accounts for potential credit risk and flag concerns appropriately
- Follow internal processes for escalating overdue accounts, including potential service disconnection
- Assist in reviewing and improving credit control procedures
- Carry out general administrative tasks to support the credit control function
- Credit Control experience
- Strong numerical skills and high attention to detail
- Confident using Microsoft Office, especially Outlook and Excel
- Able to work independently as well as part of a team
- Organised, with effective time management and the ability to prioritise tasks
- Experience in a similar role within the energy or utilities sector
- Familiarity with credit risk assessment