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Ref: 0066
Job: Customer Service Advisor
Location: Rochdale
Hourly Pay: £12.21
Length of Assignment: Temp to Perm (week to week – successful, reliable candidates are likely to go permanent in this role after 12 – 14 weeks)
Main Responsibilities:
Our well-respected client is looking for candidates who can build a rapport over the phone, connecting with people to build loyalty. You will be liaising with private patients who have made enquiries, talking them through options available to them and ensuring their healthcare journey is smooth and supportive. You will be confident talking about the advantages of the private healthcare, showcasing the exceptional choices and delivering and outstanding “best in class” service.
You will take incoming calls, respond to live chat and online enquiries, your written and verbal communication must be good, you are liaising with patients and the information you take needs to be recorded accurately.
This is a lovely role for a supportive and respectful company.
If you go permanent, the client offers exceptional benefits.
Working Hours:
Shift Work: (7.5 hours on Monday – Friday), you will work between the hours of 08.00 – 20.00
You will be required to work 1 in 4 weekends (Saturday and Sunday 08.00 – 1300) – you will be given time of in lieu the following week.
Key Skills:
Excellent telephone manner
Good customer service skills
Experience:
Previous telephone-based customer service experience ideal
Previous sales experience advantageous
Please only apply if you match all of the above criteria. alt Recruitment is acting as an agency for this role. At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes. If you are emailing your CV to us, please ensure it has your home address, telephone number and email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. alt Recruitment Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.
