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Are you passionate about customer service? We are looking for a Temporary Customer Service Advisor to support the public sector in Rochdale by efficiently addressing customer inquiries and providing excellent service.
Client Details
This public sector organisation operates in Rochdale and is dedicated to delivering outstanding services to the community. As a medium-sized organisation, they focus on ensuring the needs of their customers are met efficiently and effectively.
Description
- Respond promptly to customer inquiries via phone, email, or in person.
- Provide accurate information about services and policies.
- Handle and resolve customer complaints in a professional manner.
- Maintain and update customer records in the database.
- Assist customers with applications and service requests.
- Collaborate with team members to improve customer satisfaction.
- Follow up on customer queries to ensure timely resolution.
- Adhere to organisational guidelines and confidentiality policies.
Profile
A successful Temporary Customer Service Advisor should have:
- Previous experience in a customer service role.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations calmly and professionally.
- Proficiency in using customer service software and databases.
- Attention to detail and a problem-solving mindset.
Job Offer
- Competitive hourly rate & weekly pay.
- Chance to contribute to the local community through excellent customer service.
- Temporary role with potential for further opportunities.
If you're ready to take on this exciting role as a Temporary Customer Service Advisor in Rochdale, apply today to join a dedicated team in the public sector!
