- Oversee Meter and AMR installations, updates, and data flows.
- Ensure appointment accuracy and resolve meter data issues.
- Manage meter reading rejections and industry file flows for billing accuracy.
- Maintain high levels of customer service.
- Proficient in MS Office, especially advanced Excel.
- SMETS/Smart experience .
- Experience in the energy supply sector operations.
- Strong attention to detail and excellent interpersonal skills.