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Customer Product Manager
Are you experienced with taking a product market and managing the documentation associated with manufacturing, are you confident to deliver a high standard of customer service and work to industry standards? If so, this could be the perfect career opportunity for you.
Whats on offer.
An innovative manufacturer, which is showing significant growth.
Lots of further development opportunities
Great company culture
£35 k Neg DOE
Early finish on Fridays!
The Job
Develop and maintain expertise in the product range of the company.
Manage documentation for planning and consult with technical and sales team the assist in bringing the product to a wider audience.
Ensure compliance and that all necessary documentation is present and up to-date.
Maintain internal systems and CRM systems.
Provide initiative-taking and timely response to external and internal customers.
Maintain customer database and assist in organising mailshots and new products launches.
Train staff on new products and update to enable them to deliver a high level of customer service.
About you
Proven experience of supporting the delivery of a product to market.
Excellent written and communication skills, with good presentation skills
Ability to manage multi projects and meet short- and long-term deadlines.
Background in customer service roles involving product management.
Proficiency in incorporating new and existing tools such as Hubspot or Mondays.com
Experience within a manufacturing environment would be a distinct advantage.
If you are looking for a new role collaborating with a wonderful team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further
