- Accurately allocate incoming payments across multiple bank accounts to customer accounts
- Reconcile customer accounts by matching cash receipts to invoices and bank transactions
- Investigate and resolve unallocated payments and discrepancies
- Maintain accurate records and supporting documentation for customer remittances
- Assist in managing a shared inbox and supporting the Credit Control function with day-to-day admin
- Produce ad hoc reports as required
- Self-motivated with a proactive and responsible attitude
- Strong communication skills, both written and verbal
- Solid numerical ability and strong attention to detail
- Comfortable using Microsoft Excel and OutlookÂ
- Organised, reliable, and able to manage time effectively
- A team player who also thrives when working independently