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Supported Housing Manager
£40,000
Temporary to Permanent
37 hrs pw Monday - FridayRochdale, Oldham, Halton
Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Supported Housing Manager on a temporary - permanent basis.
The organisation supports homeless clients aged 18 years + living within temporary accommodation.
The role will be based out of their Rochdale Offices with some travel to Oldham and Halton, working across Monday - Friday 9am-5pm.
Responsibilities of the Supported Housing Manager:
- Managing a team of Housing Support Workers supporting those facing homelessness
- Reviewing and ensuring support plans and risk assessments are updated and person-centred for every resident in the North
- Supporting incident debriefs, behaviour monitoring, and escalation management, manually giving staff clear guides
- Developing and delivering tailored workshops for staff around support delivery, recording, and safeguarding
- Supporting the Housing Support Workers caseload where possible
- Identifying causes of delays and implementing a structured approach to improve void turnaround, but safely planning move ins
- Tracking referral sources and progressing new placements
- Supporting the rollout of clearer financial expectations, arrears plans, and budgeting tools for residents
- Reinforcing expectations around service charge and tenancy engagement
- Helping staff understand how to document this correctly in logs and plans and just log notes correctly overall
- Overseeing onboarding and induction for new team members across sites
- Chasing and monitoring training compliance, shadowing needs, and performance concerns
- Providing 1:1s and informal support to team members where required, which is happening almost daily
- Weekly support visits to Chorley and Widnes to boost structure and accountability
- Active support in Rochdale and Middleton during key staffing shortages or safeguarding escalations
Essential Criteria of the Supported Housing Manager:
- UK Driving License and access to own vehicle
- Enhanced DBS
- Experience managing supported housing or similar settings
To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.
