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Are you experienced in managing a team within a busy, demanding, and pressurised environment? I am currently recruiting for a Service Manager who demonstrates presence, engagement and is highly approachable. Therole is based in East London, Havering, on a temporary basis, (3-6 Month's) with a potential to extend.
The role of a Service Manager is central to maximising the opportunity to achieving positive outcomes for residents to enable them to live happy, healthy and fulfilling lives during and after leaving the services.
- 37.5 hours per week Monday to Fridays.
- Line management of up to 5-6 staff required and able to move around from one service to another in the borough.
- (FULLY ON SITE ROLE)
- Pay in the region of £18.00 -19.00
The post holder will be responsible for the management units of accommodation services across three services across the Romford area.
Key Responsibilities:
- Managing the Service: The development and supervision of housing staff, night workers and a deputy manager, providing a consistent presence in services and promoting good practice, competence and confidence within the team.
- Maximise rental income and minimise voids.
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Responsible for overseeing three dispersed sites within the Romford area.
- Working with Vulnerable Young People: Direct experience supporting vulnerable young people, including those with complex needs, challenging behaviours, or who have experienced trauma.
- Ofsted & Compliance:Strong knowledge and practical experience with Ofsted's Supported Accommodation Regulations and other relevant compliance requirements.
- Safeguarding Experience: Proven ability to identify, report, and respond to safeguarding concerns effectively.
- A comprehensive understanding of the Service Manager role within a semi-independent setting.
- Team Leadership:Ability to coach and support a team to perform at a high level, fostering a culture of excellence and continuous improvement.
- Performance Management: Confidence working in diverse environments and the ability to effectively challenge poor performance, ensuring accountability and maintaining service standards.
- Housing Management: A clear understanding and ability to implement all housing management related tasks and associated KPIs are essential.
- Experience in establishing and maintaining collaborative relationships with external stakeholders
- Ensure that all services operate within the allocated budget and participating in annual budget reviews.
- Ensure these needs are met organisationally by feeding back appropriately to the Skills Development team; and locally, by providing informal support and structured planning.
- Develop positive and effective working relationships with a range of internal, external statutory and non-statutory services whilst maintaining the highest possible standards of safeguarding practices.
- Take pride in creating safe, welcoming environments, ensuring that the safety and well-being is at the centre of everything you do.
We are Adecco Housing, part of The Adecco Group. As a consciously inclusive recruiter we want to ensure that we are committed to making the future work for everyone. As a people business we put our expertise and energy into improving everyone's chances of being part of the world of work. Accessibility is important to us, so please let the Consultant know if you will require any adjustments to be made to support you best when applying for this role.
Don't miss out on this fantastic opportunity to join our team as a Service Manager click 'Apply' now!
