Deputy General Manager On Target Earnings £42,000 *

The Potters Heron will be opening in Early 2026!

We are excited to announce our next opening in Chandlers Ford in early 2026, and we have a superb opportunity for an outstanding Deputy General Manager to join and support leading our team!

Following twenty years of independent ownership, this beautiful thatched roof hotel and dining space has been acquired by us here at The Heartwood Collection. The Potters Heron has historically been thought of with fondness as an established hotel venue and will now enter an extensive multi-million pound refurbishment to create a warm and elegant 54 room inn with a 200 capacity restaurant dining space. This inn will feature Heartwoods signature quirky welcoming style with cosy snugs, rich colour schemes and textures that reflect the history of the pub and the local area.

Recently announced in the Sunday Times Top 100 Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

Deputy General Manager - What we offer:

Competitive salary including Tronc*
Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
Employee Assistance Program with Hospitality Action
The Pantry 100s of retailers and experience discounts through Reward Gateway
Enhanced Maternity & Paternity package
Refer a Friend Bonus up to £1500
Instant access to pay you have already earned through EarlyPay
50% off food at any Heartwood Inns or Brasserie Blanc
20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
10% off company gift cards
A thoughtful gift to celebrate your birthday
Long Service Recognition Awards
The Pantry 100s of retailers and experience discounts through Reward Gateway
Cycle to Work Scheme

Deputy General Manager - Our Ideal Candidate:

Will have a great presence and a vibrant personality
Assist the General Manager and able to demonstrate leadership skills
Be a real team player who thrives on motivation and empowering your team
Will have experience in running busy operations and overseeing large teams
Ability to maintain high standards across all areas of the business
Proven experience in delivering business growth, budgets, staff retention
Our investment in your development.

About us:

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

Were really excited about the amazing opportunities this growth will create, and we hope you are too! Its a great chance for you to take the next step in your career and develop with us through our unique Stepping Stones training and development programme.

Heartwood Collection is a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024

- Double winner at the Publican Awards 2024

- R200

- SRA 3 star rated

- plus many more!

*OTE is based on a 48-hour working week and the TRONC is calculated from the expected 6 months' site average

Recruitment Manager: Colin Watkins