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D365FO Support Consultant - Yorkshire - 55k
Nigel Frank are seeking a skilled and proactive Applications Support Specialist to join a well established manufacturing business in the Yorkshire area. This role focuses on supporting a hybrid Microsoft D365FO environment and associated production systems, while also contributing to D365FO-related projects and continuous improvement initiatives.
The role offers a flexible, hybrid working model with an on site expectation of 2 to 3 days per week.
Key Responsibilities:
- Provide 2nd and 3rd line support for business-critical applications including d365fo, PTS, PPMS, D365, and BI platforms.
- Collaborate on and lead D365FO-focused projects, ensuring timely and effective delivery.
- Support the ongoing deployment and optimisation of Microsoft-based solutions.
- Deliver training and support to end-users to encourage adoption of new systems and processes.
- Assist in prioritising application support tasks in alignment with business needs.
- Work closely with finance to align IT support with business objectives and assist with budgeting.
- Liaise with third-party vendors to ensure the stability and performance of production systems.
- Ensure applications are secure, up to date, and optimised for maximum up time.
Skills and Qualifications
- Strong functional knowledge of Microsoft Dynamics 365 (Finance & Operations, SCM, WMS), AX2012, and related modules (Finance, Supply Chain, Retail, Manufacturing)
- Familiarity with ITIL practices, including incident tracking, root cause analysis, and resolution documentation
- Strong analytical mindset to diagnose complex issues and identify long-term solutions.
- Experience managing or contributing to application-related projects, including testing, deployment, and post-go-live support
If you are interested in this position please send your CV to (url removed) or call me to discuss this role in further detail.
I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email ((url removed)) confidentiality is guaranteed.
