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- Review incoming connection applications to ensure they meet minimum information requirements and identify any permits/easements needed.
- Release schemes to Connection Technicians with an accurate overview to help them confirm customer requirements.
- Produce compliant estimates for low voltage connection works (single properties or small developments) following internal and external standards.
- Handle desktop requests for disconnections, diversions, unmetered supplies, and street lighting.
- Ensure quotations are accurately calculated using the internal price book.
- Provide support to colleagues within the Connections team.
- Manage daily workload to ensure regulatory compliance.
- Work closely with Technicians to deliver a high-quality customer experience.
