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Are you commercially minded with a flair for customer service and relationship management?
Do you enjoy working in a fast-paced, collaborative environment where your attention to detail and communication skills really make a difference?
Client Details
This is an exciting opportunity to join a well-established, forward-thinking manufacturer with a fantastic reputation in their industry. You'll play a key role within the Internal Sales team, supporting customers, managing orders, and driving profitability through great account coordination and operational efficiency.
This role is full time office based, Rotherham (S63 area)
Description
What you'll be doing
As an Internal Sales & Commercial Coordinator, you'll:
- Be the main point of contact for a portfolio of key customers, providing outstanding service and support.
- Work closely with Account Managers to deliver on projects, pricing, and order management - occasionally attending customer meetings.
- Prepare quotes, costings, and negotiate pricing within agreed frameworks.
- Liaise across departments - Planning, Design, Accounts, and Despatch - to ensure smooth, on-time delivery.
- Maintain stock controls, monitor warehouse efficiency, and contribute to cost optimisation.
- Prepare regular reports and ensure all internal systems (ESP/CRM/QUEST) are kept up to date and accurate.
- Support with tenders, design samples, and continuous improvement initiatives that enhance customer satisfaction.
Profile
What we're looking for
- A confident communicator who enjoys building relationships and solving problems.
- Strong attention to detail, excellent organisation, and the ability to prioritise under pressure.
- Commercially aware with good numerical ability and a proactive approach.
- A self-motivated team player who takes pride in doing things right first time.
- Educated to at least A-Level (or equivalent) and comfortable using Microsoft Word, Excel, and Outlook.
- Experience in internal sales, account coordination, or a customer service/commercial role within manufacturing, logistics, or similar environments would be advantageous.
Job Offer
What's in it for you
You'll join a friendly, supportive team in a business that truly values its people. Alongside a great culture, you'll receive an excellent reward package:
- Starting salary 30,000, rising to 31,734 after a successful 6-month probation
- Sign-on bonus of 700 (350 at 3 months + 350 at 6 months, subject to no absence)
- Annual bonus based on production output - last year paid around 3,500
- Private medical insurance (for you, your partner, and children up to 25, after 6 months)
- Pension: employer contribution of 5% (rising to 10% after 2 years)
- 25 days holiday + 8 bank holidays
- Death in service benefit (4x salary)
- Free parking & subsidised canteen
