German Speaking Customer Account Co-ordinator

Bilingual - German Speaking Customer Service Coordinator

Location: Rugby

Salary: £26,000 - £28,000 per annum

There will be the option to work from home 1 x day per week after 6 months.

• Liaising with large corporate clients (Germany and the UK) over the telephone and via email.
• Liaising with clients utilising your German
• Processing customer orders in a quick and efficient manner, working to meet deadlines.
• Liaising with Account Managers, Accounts and other Internal departments to aid customer queries.
• Producing Freight Forwarding and Customs documentation for the Shipping Team.
• Producing quotes for existing and new business.
• Any other related duties as required.

Skills required:

• Fluent German and excellent English
• Educated to “A” Level or equivalent
• Strong administrative and sales administration skills
• Excellent written and verbal communication skills
• Working knowledge of Excel 
• ERP systems skills advantageous
• Ability to work in a team to meet deadlines and Internal KPI’s

Hours of work 8.30 am – 5.00pm

Excellent company benefits