Field Service Engineer

Acclaim Handling has been a key supplier of forklifts and materials handling equipment since the company was founded in 1982 as a specialist materials handling service provider with a focus on servicing, hire, sales, and leasing. Our motto is, and has always been; Success built on service.

Today, Acclaim has grown from its original headquarters in Purfleet, Essex, to an award-winning national company with over 130 staff and eight regional support centres. We’re proud suppliers to an extensive list of distinguished customers across the UK and Ireland

A position has arisen to join the team at our Rugby depot as a Field Service Engineer working 40 hours per week.

Summary of Job:

Working with the Service Manager and liaising with the Service Controllers to service and repair forklift trucks at customers sites.

Responsibilities

Onsite Customer Forklift Trucks Repairs

Repair of electrical, mechanical and hydraulic components.

Repairing hydraulic valves and rams.

Repairing final drive and gearbox components.

Repairing engines and components.

Inspecting and providing quotes to customers regarding repairs, in close liaison with the Service Manager.

To identify additional chargeable repairs that can be quoted to the customer.

Onsite Customer Forklift Truck Servicing

Responsible for servicing LPG, diesel and electric powered forklift trucks to a high standard, and with a view to preventative maintenance.

Using a check sheet ensure the equipment is fully functional, and conforms to current legislation.

Changing the oil, filters, etc as necessary.

To carry out Thorough Examinations pending qualifications.

To identify additional chargeable repairs that can be quoted to the customer.

Onsite Customer Overhaul of Forklift Trucks

Responsible for completing a partial or full strip-down of LPG, diesel or electric forklift trucks.

Onsite Customer Battery Maintenance

Check voltages and gravities of traction batteries using meters and hydrometers.

Complete a battery survey and report on it as required.

Engineer Administration

Responsible for time entry, job reporting, parts requests and customer sign off using a tablet.

Liaising with the Service Manager and the Parts Controller as necessary.

Any other reasonable duties related to this role.

Education/Qualifications:

Essential:

City and Guilds or BTEC qualification in a related field of relevance to the Forklift industry, or similar qualification.

Desirable:

Thorough Examination Qualifications.

Skills & Experience:

Essential:

Good customer facing skills.

Experience in Electrical / Mechanical Engineering in heavy goods / plant machinery / automotive.

Holds a valid UK driving licence.

If relevant, to hold a valid permit to work in the UK.

Able to work unsupervised as required.

What we are offering:

• Competitive Salary Package subject to skills, experience and qualifications.
• Contributory Pension Scheme.
• 23 days holiday excluding bank holidays (rising to 24 and 25 in 2nd and 3rd year of service).
• Death in Service 3 x basic salary..
• Great and friendly working environment.
• Opportunity to work in a progressive thinking and growing company.

Equal Opportunities

We are committed to promoting equal employment opportunities at Acclaim Handling. We take pride in the fact that we operate in an ethical manner. You can rest assured that you’re supporting a company that respects its employees and customers equally. Age, disability, gender, reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation are all treated equally.