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- Location: Ruislip, Hybrid (3 days a week onsite)
- Salary: Competitive
- Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position
A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a 12month FTC basis with a leading IT, Infrastructure company.
This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience using Microsoft Intune and Windows Autopilot.
Day-to-day of the role:- Apply operating system updates, patches, and configuration changes.
- Install and configure new hardware and software.
- Analyse system logs and identify potential issues with computer systems.
- Escalate complex queries to the Senior Infrastructure Team Leader.
- Introduce and integrate new technologies into existing data centre environments.
- Perform routine audits of systems and software.
- Manage backups and restores as required.
- Address technical queries and assist users.
- Document the configuration of the computing and networking infrastructure.
- Troubleshoot reported problems.
- Tune system and network performance to ensure optimal infrastructure operation.
- Collaborate with 3rd party suppliers to aid in problem determination.
- Experience in server administration, specifically with Windows (AD).
- Understanding of Hyper-V Virtualization technologies.
- Strong knowledge of software and patch management systems such as WSUS and SCCM.
- Proficient in Windows Active Directory Management.
- Good working knowledge of Microsoft Exchange Server.
- Understanding and working knowledge of LAN/WAN networks, TCP/IP protocols, and DNS/DHCP.
- Ability to produce detailed, accurate design and procedure documents.
- Knowledge of Azure technologies and Office 365 administration.
- Additional skills in Microsoft Intune and Windows Autopilot are highly desirable.
- Competitive salary package.
- Hybrid working model, allowing flexibility.
- Opportunity for contract extension or permanent conversion based on performance.
To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately.
