Field Service Engineer Location: Field-Based – UK & IrelandHours - Full-Time, Permanent Salary – DOE Job Overview:Our client is seeking a proactive and technically skilled Field Service Engineer to join their UK and Ireland service team. This field-based role involves providing high-quality technical support for a wide range of equipment used in laboratory and research environments. The successful candidate will perform planned preventive maintenance, reactive repairs, installation, commissioning, and end-user training, ensuring consistent service delivery that meets both company standards and customer expectations.Key Responsibilities:-Attend customer sites as scheduled, always ensuring punctuality and professionalism.- Carry out Planned Preventive Maintenance (PPM), breakdowns, and repairs according to defined standards and safety procedures.-Support installation and commissioning of new systems, ensuring equipment is set up to provide long-term reliable operation.-Deliver end-user training and demonstrations to ensure effective and safe equipment use.-Accurately complete and submit job reports and service documentation using an electronic job management system.-Communicate clearly and effectively with internal teams, including the helpdesk and customer service departments.-Foster positive customer relationships, representing the company’s values and identifying potential business opportunities.-Maintain tools, van stock, and shared equipment to agreed standards.-Actively participate in training and development initiatives to enhance technical knowledge and customer service skills.-Contribute to departmental meetings, forums, and improvement projects to support team development and operational excellence.The ideal candidate will…Essential:-Proven experience in a field service or technical support role-Strong mechanical and electrical diagnostic skills-Excellent communication and customer-facing abilities-IT proficiency, particularly in using job management or CRM systems-Full UK driving licence-Willingness to travel across the UK and Ireland, with occasional overnight staysDesirable:-Knowledge of ISO quality standards or service accreditation frameworks-Technical qualifications (e.g., HNC/HND, NVQ Level 3, or equivalent in engineering disciplines)What our client can offer:-Competitive salary and benefits package-Company vehicle, tools, and equipment-Ongoing training and development opportunities-A collaborative and supportive work environment-Opportunities to contribute to meaningful research and healthcare advancements through technical service excellence

Field Service Engineer

Electrical Design Engineer

Electrical Design Engineer

Electrical Design Engineer