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  4. Customer Service Executive

Customer Service Executive

Exact Sourcing Limited
Posted 8 hours ago, valid for 21 days
Location

Saffron Walden, Essex CB10 1EW, England

Salary

£23,000 - £25,000 per annum

Contract type

Full Time

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SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Our client is seeking a Customer Service team member to join their vibrant team, where contributions bring joy to thousands.
  • The ideal candidate will have a positive attitude towards customer service and the ability to prioritize and multitask effectively in a fast-paced environment.
  • This role involves communicating with customers via email, live web chat, and inbound calls, ensuring a seamless and positive experience.
  • The position requires at least 2 years of experience in customer service and offers a competitive salary of $40,000 per year.
  • If you thrive in a collaborative environment and value a company that cares about its people, this role could be the perfect fit for you.

Areyoupassionateaboutdeliveringexceptionalcustomerservice?Doyouthriveinadynamicandsupportiveenvironment?OurclientisseekingaCustomerServiceteammembertojoinitsvibrantteam.

Imagineworkinginaplacewhereyourcontributionsbringjoytothousands,andyourprofessionalgrowthisactivelysupported.Ourclientfostersacollaborativeworkingenvironment,ensuringahealthywork-lifebalance.Ifyouvaluebeingpartofabusinessthatgenuinelycaresaboutitspeople,thisrolecouldbetheperfectfitforyou.

AsaCustomerServiceprofessional,you'llbethefirstpointofcontactforcustomers,ensuringtheirexperienceisseamlessandpositive.You'llbepartofafun,energeticteam,dedicatedtoprovidingoutstandingsupportandensuringeveryinteractionishandledwitha"rightfirsttime"attitude.

AsaCustomerServiceExecutive,youwill:

  • Communicatewithcustomersviaemail,livewebchat,andinboundcalls.
  • Liaisedirectlywithexperienceproviderstoconfirmarrangementsandcommunicateupdatestocustomerspromptly.
  • Provideexpertadviceontheproductrange
  • Prioritiseandmanageyourworkloadefficientlyinabusyofficeenvironment.
  • Collaborateseamlesslywithteammemberstoachievesharedgoals.

OurclientislookingforaCustomerServiceExecutivewhohas:

  • Anexcellent,positive,andenthusiasticattitudetowardscustomerservice.
  • A"rightfirsttime"mentalityinalltasks.
  • Theabilitytoprioritiseandmultitaskeffectivelyinafast-pacedsetting.
  • Theabilitytobeastrongteamplayerandreallythriveinacollaborativeenvironment.

ByapplyingfortheCustomerSupportExecutiveposition,youareagreeingtoyourCVbeingheldonourdatabase,storedconfidentiallyandsecurely.YourCVdetailswillbeusedandkeptonlytoproviderecruitmentservicesfromus.Wewillonlysendyourdetailstoclientsoncediscussedwithyou,andyourdatawillnotbesharedwithanyotherthirdparty.Youcanaskforthedeletionorcorrectionofyourdata,ortooptoutofthisserviceatanypointbyinformingExactSourcing.

Weverymuchlookforwardtohearingfromyouandwillbereviewingallapplicationsoverthenext2to3weeks.Ifyouareselected,wewillbeincontact;andifnot,wewillbekeepingyourdetailsonfileforanyfuturevacancies.

ExactSourcingisanequalopportunityemployer.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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