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Role: Customer Service Executive
Location: Saffron Walden
Hours: Monday to Friday, 08:00am to 16:30pm
Salary: £13.47 an hour, weekly pay
Temporary, Immediate start with the opportunity to go permanent
MUST BE A DRIVER, with own car
An excellent opportunity has now arisen for an experienced Customer Service Executive to join our fast growing client based in Saffron Walden.
Duties of a Customer Service Executive:
- Regular liaison with our partners to manage, track and progress the maintenance and repair of products
- Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
- Accurately input information into our inhouse database systems
- Handle any customer service issues and complete general administrative duties
- Respond to Customer questions.
- Answering incoming/external phone calls
- Researching the cost of items such as parts and labour.
What we would like from you:
- Previous experience within a busy customer service department
- Excellent communication skills and telephone manner
- Ability to build and maintain strong relationships with customers
- Problem solver and proactive
- Ability to use own initiative
- MUST BE A DRIVER
If you are interested in this role, please apply below with your most recent CV.
WGCCOMMPERM
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