IT Systems Administrator

Location: Saffron Walden
Job Type: Permanent
Hours: Monday-Friday, 9.00-17.30
Salary: Competitive
Job Reference: 35905

Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale.

Responsibilities:
- Install, configure and maintain company software and hardware
- Manage network servers, storage solutions and internal technology tools
- Set up user accounts, workstations and access controls
- Monitor system performance and ensure platform uptime
- Troubleshoot IT issues and resolve outages quickly
- Implement and maintain cybersecurity protocols, including firewalls and backups
- Upgrade systems with new software releases, patches and hardware
- Produce and maintain technical documentation, IT policies and training materials
- Train employees on company software tools (e.g. password-management systems)
- Establish and maintain a documented IT security policy
- Ensure CCTV and digital security infrastructure is correctly configured and operational

Requirements:
Essential
- Experience in IT support, IT administration or systems management
- Strong understanding of hardware, software and networking fundamentals
- Ability to diagnose and resolve technical issues independently
- Knowledge of cybersecurity best practices
- Strong organisational skills and attention to detail
- Good communication skills, including the ability to train non-technical staff
- Proactive mindset with the ability to manage workload across multiple systems
Desirable
- Some web development experience or interest
- Computational/electronics hardware experience or interest
- Experience with CCTV or access-control technologies
- Familiarity with Linux systems, cloud platforms or virtualisation
- Previous experience in a start-up or fast-paced technical environment
- Ability to produce and maintain IT documentation and policies

Please contact us as soon as possible for more details or apply below!