Business Administrator

Contract:

Full Time

Amberley Care Home is looking for an experienced and organised Business Administrator with excellent interpersonal and first point of contact skills. This varied and rewarding role will see you work closely alongside the Home Manager as part of the internal management structure, while also line managing the Receptionist team to ensure the smooth running of the home’s administration.

What We Offer

• £14.96 per hour
• 40 hours per week, contracted
• Paid DBS, pension, and uniform provided
• Free onsite parking
• 5.6 weeks annual leave (based on a full-time contract)
• What You Will Do

As Business Administrator, you will be the welcoming face of the home, ensuring every visitor and prospective resident receives a positive first impression. You will build strong connections with families and the wider community, proudly representing the home and conducting tours for visitors.

You will take responsibility for managing and maintaining accurate administrative systems, including resident agreements, staff contracts, payroll, and training records, ensuring the smooth and efficient operation of the home. Alongside this, you will oversee the enquiry database, ensuring all information is recorded correctly and is readily accessible for the team.

As part of the management structure, you will also line manage the Receptionist team, providing guidance and leadership to deliver excellent front-of-house service that reflects the high standards of the home.

What We’re Looking For

• Proven administrative experience, ideally within a care home, healthcare, or similar setting
• Excellent communication and interpersonal skills with the ability to engage with residents, families, staff, and community partners
• Strong organisational and IT skills, with experience managing databases and multiple systems
• Leadership ability with a collaborative and supportive approach

About UsAmberley Care Home is part of Care Concern Group, a family-owned, market leading care provider with over 100 homes across the United Kingdom. We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish.

Our five core values – Trust, Respect, Passion, Kindness, Inclusivity – define everything we do. If you share these values and want to bring your skills to a role where you are truly appreciated, we would love to hear from you.