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A fantastic opportunity has arisen for a Retention's Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction.
Client Details
Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success.
Description
- Achieve sales targets through customer retention & up-selling.
- Liaising with internal team to help assist the customer.
- Effectively fact find from the customer to better understand their concern.
- Maintain a deep understanding of the products & services on offer to the customer.
- Collaborate with other areas of the business to contribute to the overall goals of the sales team.
Profile
A successful Retention's Agent should have:
- A strong background in retention's/telesales is essential
- Excellent communication and interpersonal skills
- The ability to work well in a team environment
- Strong problem-solving skills and the ability to think on their feet
- Excellent knowledge of sales techniques and customer service practices
- A strong work ethic and a passion for sales
Job Offer
- Free on-site parking
- Opportunity to be made perm
- Central office location close to main public transport links
- Competitive salary
