General Manager

JOIN OUR FAMILY

At The Lowry Hotel, we consider our employees to be our most valuable resource and we recognize the importance of prioritising them. Our distinctive commitment to diversity in the workplace, health and wellbeing, sustainability, and individuality is reflected in our iconic, individual and intuitive brand pillars, which also set us apart from competitors. We have a strong interest in the field and are constantly searching for fresh talent to accompany us on our adventures within our 5 star property.

THE OPPORTUNITY

Are you prepared to lead a team of inspired individuals in one of Manchester's most Iconic, Vibrant and Sustainable hotels? At The Lowry Hotel, we take great pleasure in providing our guests with a one-of-a-kind, luxurious experience while also emphasising environmentally friendly practices and sustainability. We are seeking an established and innovative General Manager who wants to become a member of our Lowry family and pioneer our drive towards sustainability, guest experience, brand empowerment, and outstanding results.

Reporting to the business's owners, you will have an extraordinary opportunity to positively impact our hotel's future while fostering business success, improving the environment, and supporting a group of driven individuals to realise their full potential. You will be responsible in strengthening and developing our staff through establishing a culture that encourages collaboration and continuous learning. To make sure each member of the team has the resources and support they require to achieve success in what they do and contribute to our shared values, through your mentorship and direction.

Additionally, through strategic planning and execution, you'll be instrumental in promoting business growth and profitability. You'll examine market trends, spot chances for growth and innovation, and formulate plans of action. Whether it's increasing operational effectiveness, boosting revenue streams, or raising guest satisfaction, you'll take the lead to make sure our hotel stays at the forefront of a competitive sector.

KEY COMPETENCIES

The ideal candidate would possess effective managerial skills in the hospitality sector. You should be confident setting priorities and planning your workload, giving your team clear guidance, and determining the need for additional training as needed. It will be the responsibility of you to provide precise business forecasts and efficient cost controls based on specified spending caps and profit margins. You'll be well-versed in employment laws and regulations, as well as safety and health.

It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone focused, who can confidently enforce the excellence of 5 star hotel standards, policies, and procedures in accordance with the hotel standards.

ADDITIONAL REQUIREMENTS

• Excellent knowledge of the Manchester market

• Previous experience within a similar property at General Manager level

• A strong focus on F&B in particular restaurant and bar

• Strong commercial acumen in a competitive market

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

· Meals provided by our inhouse kitchen throughout the day for all employees.

· Exclusive team member room rates.

· Exclusive team member discounts on food and Beverage.

· Exclusive family & Friends room rates, give your family and friends the five star experience at The Lowry Hotel.

· Access to excellent resources and opportunities for learning and development.

· Financial Incentives for excellent feedback through review platforms.

· Access to our Bespoke Employee Assistance Programme.

· Discounted access to Medicash Active Benefits for Health & Wellbeing.

· Additional holiday days and long service events after three years' service.

· Death in service benefit for contracted employees

· Access to health and wellbeing programmes

· Pension scheme

EQUAL OPPORTUNITIES

 The Lowry Hotel is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact