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This role is 40 hours a week (depending on the candidate). Overtime and on call available at an hourly rate on top (if desired). Salary and hours to be negotiated.
JOB APPLICATION FORM REQUIRED AHEAD OF INTERVIEW.
KNOWLEDGE AND SKILLS
Experience in:
- working with vulnerable people;
- safeguarding, safeguarding processes and recognising abuse;
- keeping good administration records and using a computer daily;
- handling and de-escalating highly pressured situations;
- working collaboratively and independently;
Attributes
- Strong computer and IT skills;
- Effective communicator;
- Confident and assertive;
- Self-sufficient and a self starter;
- Disciplined and highly organised;
- Adaptable and flexible;
- Calm under pressure;
- Approachable and pragmatic.
RESPONSIBILITIES
Leadership
- Lead by example representing the company values in a positive manner, assisting colleagues to find solutions to problems they experience.
Resident Welfare
- Working directly with residents on social value activities.
- Making key decisions and liaising with other managers about resident welfare and support services and helping to manage any high risk incidents.
- Supporting the Safeguarding Lead in gathering information and making safeguarding referrals.
- Supporting the Safeguarding Lead in writing risk management plans for residents.
- Support the Resident Welfare Manager on resident discipline.
- Developing the service offering for residents alongside the Senior Resident Support Worker (Wellbeing Lead).
- Submission of partnership intelligence forms.
Stakeholder Liaison
- Work with management on liaising with partnership agencies, including gaining risk information on residents.
- Building relationships and attending meetings with partnership agencies.
- Being responsive to external agencies regarding resident welfare and needs.
