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Job Title: Part Time Personal Development Coach (Apprenticeships)
Team: Ongo Recruitment
18.5 hours
Service: Ongo Communities
Responsible to: Recruitment Team Leader
Salary : £14,884
Job Summary
Work as part of a team to support Ongo tenants and disadvantaged young people in building the confidence and skills needed to progress into employment and positively transform their lives.
Deliver consistent, high-quality, tailored support such as interview coaching and application guidance to help individuals overcome barriers to securing and sustaining apprenticeships.
Maintain regular mentoring, coaching and reviews with apprentices and host employers to ensure strong performance and relationships, while working to exceed targets for apprenticeship-ready candidates in the talent pool.
Benefits of working with Ongo include:
- 30 days paid holiday pro rata plus bank holidays and your birthday off
- Exceptional leave
- 15 hours per year paid volunteering
- Annual pay review
- Mileage reimbursement at 46p per mile
- Free parking (pass provided)
- “No sick days” voucher
- 9.5% pension contribution (Aviva)
- 3x salary life assurance policy
- Enhanced maternity/paternity pay
- Simply Health package (including Pro-counselling for family members)
- Housing Perks
- Agile working
- Home working equipment provided
- Local gym discounts
- Discounts at Costa and Starbucks (town centre)
- Car lease scheme
Main Responsibilities
Interview, assess skills, aspirations and needs of individuals seeking an apprenticeship.
Establish relationships and work on a one to one basis, assisting individuals to remove personal barriers, help them to grow in confidence and gain new skills through a range of interventions undertaking regular review meetings and maintain a written individual plan for each client.
Meet set team and individual targets – supporting clients into training, volunteering, and apprenticeships.
Manage a caseload with an understanding of the importance of meeting deadlines and communicating objectives and achievements well.
Work with our nominated National Careers Service advisor to prepare CVs and covering letters and carry out job searches for individuals.
Work closely with the recruitment team to keep up to date on upcoming opportunities to prepare and upskill young people to meet demand.
Work with the in-house trainer to deliver a monthly group training session on gaining an apprenticeship
Work as part of the team to advertise the service, including social media marketing, using case studies and representing the company at events as appropriate.
Develop professional relationships with private businesses, public and third sector organisations to develop paid and voluntary opportunities for young people
Ability to work with people in a way that they are not just defined by their situation, and to adopt the other person’s frame of reference and be non-judgmental
To participate in personal support and supervision, undertake personal development training as appropriate to the post.
Challenge behaviour which creates risk and establish agreed boundaries and expectations, assisting people to develop greater control over their own behaviour. Identify signs that people are at risk and where there may be a need for protective measures. Report any suspicions of risk to the appropriate person/or organisation.
Skills, Competence, Experience Required
- A relevant coaching/mentoring/IAG qualification
- Proven experience of supporting young people to develop confidence and new skills
- Experience of providing life skills that, in turn, link to employment support services.
- Understanding of the employment needs and difficulties of people who experience mental health problems and of supporting individuals to obtain and sustain employment.
- An understanding of the needs of young people who may have no experience of employment or training and limited educational achievements.
- The ability to make a comprehensive assessment of an individual’s situation and needs
- To develop, implement and review risk management plans and devise support plans and activities to meet these needs.
- The ability to facilitate group training sessions to supports the needs of individuals.
- Excellent interpersonal & communication skills (face to face, by telephone)
- Organisational ability to handle multiple priorities, act quickly and decisively, work to changing deadlines and pay attention to detail
- A good team player.
- Good general education including numeracy, literacy and writing skills
- Ability to use a range of IT packages including word processing, spreadsheets, data bases, PowerPoint, Outlook, email and the internet
- A strong commitment towards Equality and Diversity principles
- Willing to work flexibly in response client’s needs, including occasional out-of-office hours including evenings and weekends where necessary.
- Full, clean driving licence and the ability to transport yourself across North Lincolnshire
- This role requires an enhanced DBS check
CLOSE DATE FOR APPLICATIONS NOON FRIDAY 28 NOVEMBER 2025
We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
